Introduction from your hosts Satu Uski, Head of Business Development, Digital Customer Experience, Financial Services, TietoEVRY, and Roosa-Maria Säntti, Head of Cloud, Data and Insight, TietoEVRY

Today’s banks and financial institutions are compelled to deploy analytics and data-driven capabilities to drive digital transformation and challenge business decisioning based on experience and feelings rather than data. This enables growth, efficiencies, and better customer experience.

Still, challenges remain to fully utilize data for insights and business decisions. Hear from our Chief Data Scientist, Aleksandr Peussa on:

• How can a data-driven approach benefit banks and financial institutions - with concrete business cases and experience from guest speakers
• Why a data-driven approach is not only about technology
• How to turn data into actionable insights and business value. Three pillars of data-driven transformation

Speaker: Aleksandr Peussa, Chief Data Scientist, Director Data Science, Financial Services Solutions, TietoEVRY

Guest speakers:

Jaakko Saarinen, Chief Risk Specialist, Danske Bank on Data-driven credit automation – competitive advantage in vendor market and profit-oriented risk management

Mattias Carlsson, CEO, TF Bank, on data at our core – growth accelerator and market expansion

The usage of digital services continues to increase in financial services, especially since the start of the pandemic. At the same time the need to provide personalized advisory services, digitally, is also rising. Satu will explore how integrated CRM and digital contact centre tools can improve the efficiency and customer centricity of customer service.

Speaker: Satu Uski, Head of Business Development, Digital Customer Experience, Financial Services, TietoEVRY

Guest speaker: Hanne Leknes, Head of Marketing, OBOS-banken will share the value of CRM in their business as they are implementing a new CRM banking solution based on Microsoft Dynamics 365 to better utilize key data

18 months have now passed since the PSD2 deadline opened the Banking landscape for Account Information and Payment Initiation. Sami will look at:

• What have been the experiences so far?
• What comes next beyond open banking compliancy or aggregating those APIs – looking into services utilizing open APIs beyond PSD2 and even Banking to a new service innovation
• API marketplace towards platform business logic – both from the point of view of banks and technical service providers

Speaker: Sami Uski, Head of Business Development, Banking, TietoEVRY

Speaker: Hugo Sundkjer, Head of Strategy, Business Development and Sales within Wealth Management, TietoEVRY

Guest speaker: Jan Åge Skaathun, co-founder of Quantfolio, will share his views on how Quantfolio partners with TietoEVRY to provide automated professional advice to all. Quantfolio is a Norwegian FinTech that delivers data-driven advisory technology for banks and wealth managers.

Speaker: Roosa-Maria Säntti, Head of Cloud, Data and Insight, TietoEVRY

Guest speaker: Sameli Mäenpää, SVP, Chief Data Officer, OP Financial Group